Contact Us
- Emailsupport@rafeqi.com
- Phone+966 0558639261
- Working HoursSunday – Thursday, 9:00 AM – 5:00 PM (AST)
Frequently Asked Questions
How do I adopt a pet?
Browse available pets in the app, select one you're interested in, and tap "Adopt Me" to submit your adoption request.
How do I book a veterinary appointment?
Go to the Categories section, select Veterinary, choose a provider, pick a date and time, then confirm your booking.
How do I add funds to my wallet?
Navigate to My Wallet from your profile, tap "Deposit", enter the amount, and complete the payment.
How can I list a pet for adoption or rescue?
Tap the "+" button in the bottom navigation, fill in your pet's details, upload photos, and submit your listing.
How do I cancel a booking?
Go to My Appointments, select the booking, and tap "Cancel". Please note that cancellation policies may apply.
About Rafeqi
Rafeqi is a comprehensive pet care platform in Saudi Arabia connecting pet lovers with adoption, rescue, fostering, and veterinary services. Our mission is to improve animal welfare across the Kingdom.